Publisher Description
The WriterAccess App application is designed to help clients and talent handle the day to day alerts and actions that can come up on-the-fly. Clients can: * Add Funds, Find Talent, and Place Content Orders in their Account * Exchange messages with Talent * Look over Action Required Items: -- Look at Casting Call applicants, add them to your Love List, and launch those orders -- Read, Approve, and Reject Idea Pitches -- Respond to extension requests -- Respond to client assistance requests * Manage Orders in their Workflow * Read, Approve, Rate and Request Revisions on Pending Approval Content, Editing & Translation Orders * Submit and respond to Account Support tickets with Admin Staff Writers can: * Apply to Casting Calls * Check their upcoming payment amounts * Claim Available Orders & Cancel in Progress Orders * Exchange messages with Clients * Receive notifications about their account * Request extensions from clients or use their 1 hour extension option * Submit and respond to Help Desk tickets with Admin Staff * Update the profile picture * Update their availability * Work on In Progress and Revision Requested orders Editors, Translators & Strategists can: * Check their upcoming payment amounts * Exchange messages with Clients * Update the profile picture * Receive notifications about their account * Submit and respond to Help Desk tickets with Admin Staff
Aug 3, 2017 Version 2.1 Additions * Added a new section called Manage Orders for clients * Added a “place new order like this one” option to completed and archived content orders * Added a reset password functionality for all user types * Added an activation feature through SMS to confirm new client accounts created through download of the mobile app * Added the ability for clients to edit their love lists * Added the ability for clients to search for writers, editors, translators and strategists * Clients can now access all their saved content order drafts * Created a “hide” feature for templates * Log in/Register with LinkedIn option now available * New Mobile Content order * New push alerts regarding inactive orders for clients * Parent Accounts can now log into their Child accounts via the mobile app * Writers can now work on in progress and revision requested orders Removals * Removed the ability for users to reopen a Help Desk ticket if the ticket has been closed for more than 7 days * Removed the Direct Chat feature from the Mobile App messaging options Changes * Changed the client’s home page to have a roll up of their unread alerts rather than the latest alert * Changed the client’s home page to have clearer names for the potential app options * Changed the writer’s home page to have clearer names for the potential app options * Enhanced the client search talent feature by making it easier to clear filters and start a new search * Enhanced the pending approval list for clients, so that there are visible icons that indicate each of the different order types in our system * Enhanced the talent profiles by adding their summary of overall experience and interests. * Updated the Casting Call feature so that clients can reply to talent applications * Updated the Content Order Forms so that they will follow the same word count interval rules as orders placed through the web app and so that there is a separate confirmation page displaying the cost of the order. * Updated the Info section so that the FAQs are expandable and easier to read * Updated the Messaging System so that is matches the categories and capabilities of the web app messaging system, including a new search filter to help narrow down messages to review * Updated the Register Client feature to have a SMS verification process